Information for your safe stay

Safe
hospitality

Measures and prevention

Current COVID-19 information

Dear guests and friends of the house!

FINALLY AGAIN!
ARRIVE. STAY. ENJOY HOSPITALITY & RECHARGE YOUR STRENGTH.
Feel the warmth. LIVE STRENGTHENED. COME BACK.

Our garden hotel is open again!

From June 10th, new measures regarding distance and curfew will apply. We expect further easing from July 1st.
Mindfulness and a respectful togetherness have become even more important during this time.
By complying with the ordinances given to us, you contribute to
contain the corona virus and ensure a safe
and carefree cooperation – thank you very much for your support!

Free Covid19 antigen testing options very close to us:

Pharmacy St. Ruprecht/Raab (5 minutes by walk, 1 minute by car)Testing street Gleisdorf, Rathausgasse 6a (10 minutes by car)Testing street Weiz, Stadthalle (15 minutes by car)

Travel insurance

Much is uncertain in times like these.

But we want you to feel safe. Something can always turn out differently than expected and you cannot take your vacation days because you fall ill yourself, test positive for Covid or have to be quarantined because of a close relative?

For your protection, we recommend the Hotelstorno Plus insurance from Europäische Reiseversicherung. Here you can take out insurance quickly and easily.

For private staysFor business trips

General measures

Responsibility and togetherness
Our employees with direct customer contact only need close-fitting mouth and nose protection during working hours and no FFP2 masks if there is a weekly test.
During your hotel stay, all areas including the restaurant and wellness area are accessible to you. Please note the signs in the individual areas that provide you with further information. Thank you for helping to protect yourself and our employees.

Hygiene and disinfection
Throughout the house, we have equipped highly frequented areas with disinfectant dispensers for free use. Public areas, surfaces and door handles are cleaned at increased intervals and disinfected regularly.

General measures for restaurant and hotel guests

Upon arrival at the restaurant or hotel, all guests require a negative Covid-19 antigen test result (not older than 48 hours), a vaccination certificate or confirmation that they have had COVID-19 disease. In exceptional cases, free antigen self-tests are also offered on site. These apply 24 hours only for this one day of stay with us in the restaurant and / or hotel.

A simple registration app or paper registrations are available to all guests every time they visit the restaurant or hotel.

FFP2 masks are mandatory for guests when entering generally accessible areas and while staying in public hotel and restaurant areas.

Hotel guests who have proven their 3G status with a COVID-19 antigen test are obliged to carry out a controlled self-test on at least every other day during their stay or as soon as the negative COVID-19 antigen test is no longer valid.

With our prevention and hygiene concept and a COVID-19 officer, we meet all the specified measures.

Minimum distance
Please ensure that there is a minimum distance of 1 meter from other people and visitor groups.

Restaurant

Consumption in the restaurant or bar is permitted while seated, but only at tables and not at the counter. When entering the catering areas, an FFP2 mask is mandatory, which you can remove again at the table. The curfew is at midnight.

Breakfast and buffet
Please always wear your FFP2 mask in all buffet areas and use the disposable gloves provided for the use of the buffet cutlery.

Contactless menu
We have digitized our menu for you. You can call it up at any time (also on site using a QR code): www.ochensberger.at/restaurant/.

Number of people
A maximum of 8 adults (plus minor children) per visitor group are allowed indoors and a maximum of 16 adults (plus minor children) are allowed outdoors.
There is no restriction on different households. The distance between the tables and between groups of visitors is 1m.
(In the case of technical protective measures, such as partition walls, no distance is required)

Flexible meal times for your individual holiday program
Predefined meal times? Not with us! In the garden hotel you can plan your vacation time flexibly according to your personal rhythm. As a hotel guest, YOU decide when you want to enjoy your booked 4-course gourmet menu! Whether you want to be pampered by us for dinner or lunch – or in between – you can decide during your vacation days according to your personal rhythm. If you do not want to come to the restaurant between 5:00 p.m. and 7:30 p.m., please let us know your preferred time on the same day after breakfast.

Wellness and spa area

All rooms in the wellness area are freely accessible to you during opening hours. There is a capacity restriction of 10 m² per visitor in the entire hotel spa “Vitalreich STEIERNESS” and in the fitness room. Please keep a distance of 1m from other groups of visitors and occupy the loungers accordingly on your own responsibility. We have deliberately not blocked any loungers. Signs give you important information about the maximum number of people or visitor groups allowed in z. B. the saunas or in the pool.

Massages and body treatments

Please wear your FFP2 mask when you arrive in the treatment room.
All utensils and massage tables are carefully cleaned and disinfected before and after each treatment. We attach great importance to intensive ventilation and scent our rooms with pure essential oils with an antiviral effect.

Are you coming to us as a day spa guest or just for a treatment?
Please wear your FFP2 mask when entering the hotel and the treatment room and register at the hotel reception – the 3-G rule applies to massages and body treatments as well as to day spa guests.
There is a capacity restriction of 10 m² per visitor in the entire hotel spa “Vitalreich STEIERNESS” and in the fitness room. Signs give you important information about the maximum number of people or visitor groups allowed in z. B. the saunas or in the pool.

Seminars

Seminars are allowed indoors with a maximum of 50 people. A minimum distance of 1 meter also applies here. If this cannot be complied with, an FFP2 mask must be worn at the seat. Disinfectant dispensers are available in the seminar zone. All surfaces are disinfected before the beginning of the seminar and during the breaks. We also scent the rooms with pure essential oils with an antiviral effect.

For your free space, we offer over 7,500m² of open space and sufficient space for your privacy – this means that a good supply of fresh air is possible at all times. All of our seminar rooms offer large, floor-to-ceiling windows that can be opened and direct garden access. From the rooms you can either take a few steps or go directly outside.

Free spaces …

… and numerous possibilities – in and around the house to recharge your batteries in nature: an enchanting, spacious hotel spa, an apple orchard on over 4,500m², the power garden on over 2,500m² with a natural swimming pond and the many excursion options, right on the doorstep.

Entry requirements

You can find the current entry requirements here: https://www.sozialministerium.at/Informationen-zum-Coronavirus/Coronavirus—Haeufig-stellen-Fracht/FAQ-Einreise-nach-Oesterreich.html