Cancellation ... does not sound pleasant and is not, either for you or for us. Too bad, if rooms and rooms remain free, although others would have liked to come. Nevertheless, there are sometimes reasons to cancel an event.
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With your written confirmation of our fixed reservation, we assure you of the promised booking in our house. In case of cancellation, we will grant you a free cancellation of the event after your notification up to six weeks before your reserved date. Please, let us know in writing your cancellation or reduction of the reservation.
For all further resignations we charge the following fees of the booked arrangement:
- 6 - 4 weeks before arrival: 20%
- 4 - 2 weeks before arrival: 50%
- 2 weeks - 48 hours before arrival: 75%
- from 48 hours before arrival: 100%
In addition, the Austrian hotel contract conditions apply. Jurisdiction Weiz.
In the event of a loss of more than 30% of the booked number of persons, we will charge the arrangement of the failed participants after the above periods. If the number of participants decreases only slightly, we grant a free cancellation up to 24 hours before arrival. All later withdrawals will be charged with 100% cancellation fee of the total booked arrangement. Additional persons are charged according to our current prices.
You can also insure your seminar event. The European travel insurance offers a cancellation insurance for trainers and participants, which will protect the lecturer and the seminar guests in the future if the seminar is canceled or canceled.
We are happy to fulfill your individual billing requirements. If required, we will send you a pro-forma invoice including the booked services one week before the event date. Please, tell us your desired services, the exact number of participants and rooms, at the latest 48 hours before the event date. This information is considered a guarantee and will be charged by us. Unfortunately, we can not consider later resignations or short-term changes free of charge. Thank you for your comprehension!
With a number of participants of more than 20 people, we may invite the coach including the in-house services.