The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection declaration, we inform you about the most important aspects of data processing on our website.
The person responsible within the meaning of the General Data Protection Regulation is:
Garden Hotel Ochensberger GmbH
Untere Hauptstrasse 181
8181 St. Ruprecht an der Raab
Collection of personal data
During a simple website visit, we only save access data in the context of so-called server log files. These are data that your browser makes available and that are not personal, namely:
Browser type / version
Operating system used
Referrer URL (the previously visited page)
Host name of the accessing computer (IP address)
Time and date of the server request
We cannot assign this data to specific persons. This data is not merged with other data sources; the data are also deleted after statistical analysis. For this purpose, user access to our website is stored in the server log files, including the IP address. These log files are processed monthly for statistical purposes using analysis software and then deleted. A conclusion to a specific person is not possible when using the data by us.
Some functions of our website ask the visitor to provide personal data such as name and email. Names and details can be given here voluntarily.
Your data is processed by us on servers located in Austria and therefore within the framework of the data protection level of the EU. However, we point out any exceptions that may exist under point. 6 of this declaration (“Google Analytics”) if third-party tools are used that have your server location abroad.
Data collection in the course of the contact request or the online shop form
If you fill out our online contact form or online shop form, we will use this information to contact you regarding your interest. These data are stored and used exclusively for answering your request or for establishing contact and the associated technical administration. Your data will be deleted after your request has been processed, provided that you wish it and the deletion does not conflict with any statutory retention requirements.
- First name, last name, e-mail, telephone number, zip code, street, house number, city
If you have approved the use of personal data for special purposes that are subject to the reservation of consent, you can revoke this approval at any time. We will then delete the data. Data that you have entered in the course of the online contact request or in the course of the online shop form will not be passed on to third parties. You are entitled to restrict your consent to the use of your data. Then only a deletion takes place within the scope of the restriction.
Data collection in the course of our online shop
In order to be able to place orders via our shop, every customer must enter data. All data that you enter in the course of order processing will be saved. This includes
- First name Last Name
- Address data (street, postcode, city)
- Telecommunication data (telephone number, email address)
We use the data you provide to fulfill and process your order. In order to process the order process and billing, the data required for this is passed on to our customer master shop solution. To fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of the goods ordered. As soon as the retention of your data is no longer necessary or required by law, it will be deleted.
We trust in the reliability and the IT and data security of WESEO. Furthermore, we have concluded an “order data agreement” with WESEO. This is a contract in which WESEO undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection regulations and, in particular, not to pass it on to third parties.
We use your personal data for the following purposes:
To provide the services you require, in particular to receive or process your request and orders in our shop.
Order data processing
On the basis of a separate agreement on the processing of personal data on behalf of our web space provider, Hundertrot GmbH, Gewerbepark 523, 8225 Pöllau (as described in point 2), as part of order data processing according to Art 28 GDPR in accordance with the relevant legal requirements collected, processed and used on our behalf. Data about every access to our website are stored exclusively on servers in Austria. However, this does not involve the transmission of your personal data to third parties in the sense of data protection law. We, Garten-Hotel Ochensberger, remain responsible to you in terms of data protection law.
Data Subject Rights
You are entitled to withdraw your consent to the storage of your personal data at any time. You are also entitled to withdraw your consent to the collection and storage of further voluntary data by us at any time. We would like to point out that in order to protect your privacy and your security, we will check your identity before you can take such measures.
Should you object to the use of your data in the future and / or revoke your consent, please contact the following address, if possible, enclosing a copy of your ID card: firstname.lastname@example.org
If you revoke the storage, processing and use of your personal data, we will immediately delete or block all of your stored data.
Blocking, deletion and correction of your personal data
You have the right to restrict, object, block or delete personal data stored by us and / or have it corrected. You also have the right to data transfer.
Right of providing information
You can ask us to confirm whether and to what extent we are processing your data.
Right of appeal
If you are of the opinion that we are violating Austrian or European data protection law when processing your data, we ask you to contact us so that we can clarify any questions. Of course, you also have the right to complain to the Austrian data protection authority, and from May 25, 2018 also to a supervisory authority within the EU.
This website uses Google Maps to display map information. When using Google Maps, Google also collects, processes and uses data on the use of the maps functions by visitors to the website. You can find more information about data processing by Google in Google’s data protection information on https://www.google.at/intl/de/policies/privacy/. You can also change your settings in the data protection center so that you can manage and protect your data.
Duration of data storage
Personal data is stored for the duration of the statutory retention period. After the period has expired, the relevant data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation.
Update of the regulations
Gartenhotel Ochensberger reserves the right to change these provisions at any time in accordance with business requirements.
You can reach us under the following contact details: