Everything at a glance

Worth knowing

Hotel landscape and services

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Everything at a glance

Whether holiday, business trip or seminar stay at the Garten-Hotel. Many inclusive services and little extras are a matter of course with us.

Hotel industry

  • 63 rooms (23-28 m²) some with balcony or terrace
  • Hotel grounds, seminar area, restaurant and gardens easily accessible for people with physical disabilities and wheelchair users
  • Free hotel car park
  • WLAN hotspot can be used free of charge throughout the hotel
  • Free use of the enchanting STEIERNESS vitality realm on over 1000 m²
  • Signposted running trails and walking routes
  • Room of silence with waterbeds
  • Crushed ice pool
  • High-quality sauna experience with four saunas
  • Relax bar with healthy refreshments and reading corner
  • Massages, body treatments, Far Eastern healing methods, yoga and meditation
  • Hotel’s own cossbikes & e-bikes
  • Free use of the Nordic walking poles

Find out more in our 360° hotel tour

Frequently asked questions

FAQ from our guests

Check-in and check-out times

CHECK-IN: Your room is ready for occupancy from 2 pm on the day of arrival. If you arrive earlier, you are welcome to use our wellness area and the natural swimming pond free of charge from 12 noon. Our changing rooms with lockable lockers (with bathrobe) are available for this purpose.
CHECK-OUT: Please vacate your room for the next guest by 10.30 am on the day of departure. Afterwards you can use our wellness area and the natural swimming pond until 3 pm at no extra charge.

Which vouchers do you offer?

With Ochensberger’s gift vouchers you give valuable time for enjoyment and relaxation! We have a large selection for you:
Value vouchers, restaurant vouchers for Dinner for 2, Barrel-Art menu, gourmet breakfast from the buffet, day spa admissions, overnight stays with breakfast and 4-course menu and much more.
You can easily print out vouchers online in our webshop at home and pay by credit card or you can visit us in person at the hotel reception – Mon-Sat from 11.00-17.00, Sun from 11.00-15.00.
Our package vouchers remain valid for 1 year at no extra charge and are then converted into a value voucher.
Here you can find our entire range of vouchers https://www.ochensberger.at/gutscheine/

 

Can I drink the tap water in the hotel?

Yes, water is probably our greatest asset. Throughout the hotel, fresh energised aquavit water from the Weizer Bergland flows from all the pipes. The drinking water from our fountain in the hotel courtyard comes from the hotel’s own spring.

Are dogs allowed in the hotel?

Well-behaved and house-trained dogs are very welcome at the Garten-Hotel! We only reserve our natural rooms with wooden floors for your stay with your dog. Those on the ground floor with terrace lead directly into the apple orchard, where your four-legged friend has plenty of space to run around! You will also find beautiful, extensive hiking & walking trails around the hotel across meadows, through forests and along streams – a paradise for dogs.

We charge a cleaning fee of €20 per day for your dog. We also provide practical aids in your room: Dog blanket, bowl with fresh water, dog toy, welcome treat, poo bag, dog toy, small tub with paw cloth and reading material for your dog .

What rules apply to my dog?

Rooms: Please understand that dogs are not allowed in our guest beds or on the sofa. Thank you for taking care of this – for the sake of the next guest and hygiene.

Leash: Please remember to keep your pet on a leash throughout the hotel grounds.

Natural pond: For reasons of hygiene and for the sake of other guests, access to the natural swimming pond is not permitted. The hotel’s own apple orchard offers over 4500m2 of generous space to run around! The banks of the river Raab, whose footpath leads directly past the hotel, offer opportunities for cooling off and refreshment!

Restaurant: Please let us know if you would like to bring your four-legged friend to the restaurant – we will be happy to reserve a table in the designated restaurant area!

Should I take out travel cancellation insurance?

For your protection, should your travel plans change at short notice, we recommend that you take out travel cancellation insurance.

How can I pay my invoice?

We accept payment in cash, by Visa, Mastercard or EC card.

For business trips:

If you would like your company’s accommodation costs to be covered, please send a written request to gartenhotel@ochensberger.at.

I am travelling late. How long is reception open?

The hotel reception is open Monday to Saturday from 7 am to 9 pm and Sunday and public holidays from 7 am to 8 pm. Please let us know if you are arriving late. We will prepare your room key and all important information for you.

Is my child allowed in the wellness area?

Please understand that children under the age of 15 are not permitted in our adults-only spa.